GVL Employee Spotlight: Amanda Osland

by | Jun 11, 2020 | Blog, Featured | 0 comments

As part of the GVL blog, we’re featuring our employees so you can get an inside view into what keeps GVL running. We are very proud of our team and excited to share some of our employee profiles with you.

Today we’re featuring GVL Customer Success Representative Amanda Osland

One of our newer team members, Amanada has been a GVL customer success representative since January 2020. She answers calls, chats and emails, as well as assists with any issues or bugs that may come up. In her role, Amanda helps ensure that our customers have an awesome experience.

Get to know Amanda better:

“I have been involved with animals and livestock all of my life. I was in 4-H from fourth grade to my senior year in high school, as well as FFA all four years of high school. My favorite activity through these organizations was showing sheep, both at the county and state fairs.

I graduated from Iowa State with my Animal Science degree in December of 2019. During my time at ISU I worked at the sheep teaching farm, served as a peer mentor for transfer students in my major, and volunteered at the Ames animal shelter. My experiences at Iowa State helped me develop communication skills and a passion for animal science, which has helped me better serve our customers!

I love interacting with veterinarians, animal owners and other GVL customers on a daily basis, and helping them with any questions they have. Our support team works very hard to give the best support to our customers, and they take notice! The feedback that I hear from users is amazing, and often includes that we have great customer service, and it makes all the difference.”

From GVL Customer Success Manager Sadie Williams: 

“Amanda joined the Customer Success team earlier this year and didn’t hesitate to dive into learning the program and our customers. She also spends additional time working with our billing department to ensure our customer’s needs are met to the highest standard. I look forward to watching Amanda grow in her role here at GVL!”

From GVL Chief Revenue Officer Brett Keirstead: 

We love the energy and positive attitude Amanda brings to everything she does at GVL. She has been willing to jump in and do cross departmental work without hesitation. Her versatility is a great asset to our team!”